Terms and Conditions
Confidentiality
Actual Admin will not at any time, disclose or communicate in any manner, any information that is confidential to the client.
All information will be treated as strictly confidential and will not be used for the personal benefit of Actual Admin. This will continue after the termination of any agreement.
I am happy to sign any non-disclosure or confidentiality agreement, as required by the client.
Booking Terms
A Client Registration Form will need to be completed to register your company or personal details before work is undertaken.
A signed booking form is required before work will commence. This will contain information regarding work to be carried out, timescales, and fee quotation. It will also contain the Terms and Conditions which the Client will need to agree to.
Should a client's original requirements change, Actual Admin reserve the right to amend the original quotation; following client consultation.
Quotations will not include other charges such as postage, printing, travel etc. This will be added to the final invoice when actual costs are known.
Should work be suspended by the client Actual Admin reserve the right to charge for the work already undertaken.
Payment Terms
All work completed will be charged gross - no VAT will be added.
Invoicing for one off jobs will be made on completion and delivery of the work. In certain circumstances 50% of the costs will be invoiced for at the start of the work, with the remaining being invoiced on completion.
Invoicing for regular weekly / monthly work will be carried out on a monthly basis, based on an hourly rate.
Payment to be made by cheque, bank transfer or standing order within 10 days of the invoice.
Allcosts are exclusive of VAT.
All additional costs such as travel, postage, courier, printing, materials etc will be charged on top of the hourly or project rate.
Liability
Actual Admin cannot be held responsible for any loss or damage to data or equipment relating to the task, during transit to and from the Client.
For insurance purposes, Clients are not permitted to the premises of Actual Admin.
It is the Client’s responsibility to proof read, and sign off, all documents produced on their behalf.
Actual Admin cannot be held responsible for the end use or content of any document produced or edited by them.
Unless otherwise specified by the Client, a copy of completed work will be held electronically by Actual Admin for 12 months. All hard copy versions will be shredded unless otherwise specified.
